Terms of Service

PlayOps is software that helps indoor children’s play centres run admissions, sessions, memberships, party bookings and billing. These terms govern your use of it.

You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly if you suspect unauthorised access.

As the operator, you are the Data Fiduciary for the information you enter. You agree to collect parental consent before recording a child’s details, to keep records accurate, and to use PlayOps only for lawful purposes connected to running your centre.

You agree not to misuse the service — including attempting to access another centre’s data, probing or interfering with the platform, or uploading unlawful content.

PlayOps is delivered entirely online — there is nothing to ship. Once a plan starts, your centre is reachable at its own web address and access begins immediately; there is no waiting period and no physical delivery.

Plans are billed in advance, monthly or yearly, at the prices shown on our home page. Prices are in Indian rupees and inclusive of applicable taxes. We will tell you before any price change takes effect for your centre.

You can cancel at any time. Our refunds and cancellation policy sets out what happens to the period you have already paid for.

We work to keep PlayOps available and reliable, but the service is provided on an “as is” basis without warranties. We may carry out maintenance and will aim to minimise disruption.

To the extent permitted by law, PlayOps is not liable for indirect or consequential losses arising from use of the service. Our total aggregate liability for all claims arising in any twelve-month period is limited to the subscription fees you paid to PlayOps in the three months preceding the event giving rise to the claim.

These terms are governed by and construed in accordance with the laws of India. The courts at Thiruvananthapuram, Kerala shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms or the service.

We may update these terms as the service evolves. Material changes will be communicated to participating play centres.

Questions about these terms can be sent to support@playops.in. PlayOps is operated by Synopse Technologies, Flat 1A, Cordon Kings Building, TTC Lane, Kowdiyar, Trivandrum, Thiruvananthapuram, Kerala 695003, India — full details on our contact page.